CRM systems
Track clients, leads and deals in a system made for how you sell and serve.
Services
Custom builds for your business
When the software you can buy doesn’t fit, we build what does: CRM systems, internal tools and apps, a complete operating system for your business, or engineering that works inside your team.
Illustration. Every build is designed around your business.
What we build
You have the idea.
We build it.
Tell us what your business needs, and we turn it into working software, designed with you, built by us and supported after launch.
Business operating systems
Clients, documents, email and calendar together in one system.
Client portals
A private place for your clients to share files, see updates and approve work.
Internal tools
Apps for the work no product covers, built around how your team works.
AI assistants
An assistant that knows your business and works inside your tools.
Automations
Repeat work that runs on its own, on a schedule or when something happens.
Dashboards and reports
The numbers you watch, live and in one place.
Web and mobile apps
Apps for your team or your customers, on the web and on phones.
Full builds
Business operating systems
One system for how your business runs. Your clients, documents, email, calendar and an assistant that knows your work, together in one place and connected to the tools you already use.
- A CRM for clients, leads and follow ups
- Documents and templates in your format
- Email and calendar, connected
- An AI assistant that knows your business
- Dashboards and reports for the numbers you watch
Custom software
Your idea, built
Have an idea for software your business needs? We take it from a first conversation to a working product, designed with you and supported after launch.
- CRM systems built around your clients
- Client portals and internal tools
- Web and mobile apps
- AI built into the software you use
- Supported and improved after launch
Engineering inside your team
Forward deployed engineering
An engineer from NAU Labs works alongside your team, learns how your business runs, and builds AI into your daily operations. Instead of a one time project, you get steady progress you can see.
- Works directly with your staff
- Finds where AI saves the most time
- Builds into the tools you already use
- Trains your team as it goes
- Keeps improving, month after month
Ideas to start with
Not sure where to begin? Here are good places to start. Each one can stand alone or grow into a full system.
Client intake that fills itself in
New inquiries from your website, email or phone land in one place, organized and ready for follow up.
Drafts in your own format
Letters, proposals and reports drafted from your templates, ready for your review.
An inbox that sorts itself
Messages sorted and summarized, with replies drafted in your voice for you to send.
Answers from your own files
Ask a question in plain words and get an answer from your documents, with the source.
Reports without the busywork
Weekly numbers and summaries pulled from your systems and delivered to you.
Deadlines that don’t slip
Dates, follow ups and appointments tracked, with reminders before they’re due.
How a build works
01
Discover
We learn how your work runs today and where software can save the most time.
02
Design
We plan the system with you: what it does, what it connects to, and how you will know it works.
03
Build and deploy
We build it, test it on your real work, and put it into daily use.
04
Support
After launch, we keep it running, fix what comes up, and improve it as your business grows.
Regulated work
Private builds for regulated work
Law firms, clinics, accounting firms and insurance agencies handle information that rules protect. For them, we build private systems made only for each business, instead of offering shared software.
Ways to work with us
Start with one build, bring us into your team, or keep what we built improving.
Full build
Your idea or a complete system, designed with you, built by us, and supported after launch.
Best forNew software, or one system in place of scattered tools
Forward deployed engineering
Ongoing engineering inside your team, building and improving month by month.
Best forTeams with many places AI could help
Support and improvements
After launch, we keep your system running and add what you need next.
Best forKeeping what we built getting better
Every engagement starts with a conversation and a clear plan.
Why NAU Labs
Built with you,
supported after launch
Your data stays yours
Your information belongs to your business, and it stays that way. After launch, we support and improve the software.
Led by the founder
Every build is led by Josh Garcia, the founder of NAU Labs, from the first conversation to launch.
Already at work
Our software already runs in real businesses every day.
How long does a build take?
It depends on what we build. After our first conversation, you get a plan with the scope and timeline before any work starts.
What does it cost?
Every build is quoted after we understand what you need, so you know the cost before work starts.
Can you build for HIPAA or other rules?
Yes. Work that has to meet rules like HIPAA is done as a private build. It runs where you control the data, uses AI services under agreements that fit your rules, and is planned with you and your advisors, including the agreements it needs.
Who owns our data?
You do. Your data stays yours, and we use it only to build and run your system. Our Security and data page has the details.
Do we need technical staff?
No. We handle the building, setup and support, and we train your team on what we build.
Can you work with the tools we already use?
Yes. We build around the software you rely on, like your email, calendar and files, and connect to other systems where they allow it.
What happens after launch?
We keep your system running, fix what comes up, and keep improving it as your business grows.
How is this different from Harness?
Harness is our product, ready for anyone to use. A custom build is made for your business alone, and it can include Harness when it fits.
Tell us what you want to build
Share what your business needs, and we’ll get back to you with next steps.